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Privacy Policy

1. Introduction
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Eclipse Holdings ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is processed lawfully, transparently, and securely in accordance with the Protection of Personal Information Act (POPIA), Act No. 4 of 2013. This Privacy Policy applies to all personal information collected through our website hosted on the Eclipse Holdings platform ("the Website").

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2. Personal Information We Collect
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We may collect and process the following types of personal information:

  • Name and surname

  • Email address

  • Phone number

  • Company name

  • Job title or position

  • IP address and browser details

  • Any other personal information voluntarily provided through contact forms or correspondence

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3. Purpose of Processing Personal Information
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Your personal information will only be used for the following purposes:

  • Responding to inquiries or requests submitted through our website

  • Providing services requested by you

  • Communicating with you about our services, updates, or events

  • Improving our website and user experience

  • Meeting legal and regulatory requirements

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4. Consent
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By using our website and submitting your personal information, you consent to the collection, use, and processing of your personal information as described in this policy.

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5. Disclosure of Personal Information
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We do not sell or share your personal information with third parties, except:

  • When required by law or legal process

  • With trusted service providers who assist us in operating our website and delivering our services, subject to confidentiality agreements

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6. Security of Your Personal Information
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We take reasonable, appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. Our website is hosted on a secure platform (EIX) that employs industry-standard security protocols.

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7. Your Rights Under POPIA

 

Under POPIA, you have the right to:

  • Access your personal information we hold

  • Request correction or deletion of your personal information

  • Object to the processing of your personal information

  • Lodge a complaint with the Information Regulator

To exercise these rights, please contact us using the details provided below.

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8. Data Retention
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We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

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9. Cookies
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Our website may use cookies to enhance user experience and analyse website traffic. You can manage your cookie preferences through your browser settings.

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10. Changes to This Privacy Policy
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We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with a revised effective date.

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11. Contact Information
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If you have any questions or concerns about this Privacy Policy or the processing of your personal information, please contact:

Eclipse Holdings
Email: info@eclipseholdings.co.za
Phone: 012 665 5553
Website: www.eclipseholdings.co.za

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